Leisure Networks COVID Update 27th May 2021
Your health and safety is in the front of our mind
With the latest announcements from the state government around COVID-19, and Victoria going into a seven day lockdown from midnight tonight Thursday 27th May until Thursday 3rd June, 11.59pm, Victorians will only have five reasons to leave home:
shopping for food and supplies, authorised work, care and caregiving, exercise with one other person for up to two hours and getting vaccinated.
A five-kilometre travel radius will also be introduced. Shopping will be limited to one person per day, per household. Face masks will be required to be worn at all times when outside your home and you are encouraged to wear one when you have essential visitors inside your home.
Private and public gatherings will not be permitted, although single bubbles and intimate partner visits will be allowed.
For the full details on the seven day lockdown please visit the DHHS website.
The health and safety of our customers, staff and communities is our priority and is the single most important issue when making decisions at Leisure Networks. It is our duty of care to provide a safe, health promoting work environment that minimises risks of exposure to COVID-19, and with that in mind I am updating you with the necessary changes we are making to our support programs which operate in the community.
Community-group program changes
We will cease the delivery of non-essential community-based group activities, so effective from today 27th May 11.59pm:
- All group programs will be cancelled until 3rd June 11.59pm (review at this date in line with the state government advice)
We know that many of you and your families are needing important supports at this challenging time. We are here to support you with the following supports and services.
Supports we can provide to help keep you healthy, safe and connected through the seven day lock down period:
- 1:1 supports as required to assist you to stay safe and well during this lockdown
- Respite options are available should people require this support during the week so please contact our customer engagement team on 5222 3911 to discuss
- If you need support to be safe and well at home including support to go and get your COVID vaccination please contact our customer engagement team on 5222 3911
Please make contact with one of our friendly customer engagement team to talk about how we can assist you with your support needs at this uncertain time, phone 5222 3911.
Support Coordination Services
Support coordinators continue to provide important support at this time. All our staff are working from home and during this period we will not be conducting any face to face meetings, therefore all communication is being conducted via online conferencing or telephone, This means we can keep delivering the excellent quality of support you are used to receiving from Leisure Networks. If you have questions about your NDIA plan or changes in your circumstances, please call your support coordinator directly or our Customer Engagement Team ph. 5222 3911.
Financial Plan Management
There is no change to our Financial Plan Management services. We will continue to deliver the same level of great service to our customers and processing of all provider invoices.
We are still here – so please don’t hesitate to contact us
Our Customer Engagement Team are available between 9.00am – 5.00pm (Mon-Fri) on 5222 3911 or via email on [email protected].
While I appreciate this is an uncertain time, we are taking advice from the key agencies to ensure we are up to date with the latest information to ensure the health and safety of all our customers.
Please don’t hesitate to contact myself, or a member of the Leisure Networks team if you have any questions, concerns or simply want to reach out.
During this very uncertain time, we want you to be safe and to still feel connected – please let us know how we can assist you.
Take care everyone,