COVID-19 Update 17February 20201

17 February 2021

LEISURE NETWORKS COVID-19 Update – 17 February 2021

Victoria’s snap five-day lock down ends at midnight tonight.

With the latest announcements from the state government ending it’s snap five-day lock down with only a few restrictions to remain effective from midnight tonight, I am pleased to let you know that all our NDIS programs which operate in the community are resuming as of tomorrow Thursday 18th February.

This is a fantastic way forward but it is still important to remember to adhere to the restrictions that are still in place.The health and safety of our customers, staff and communities is and will continue to be our priority and is the single most important issue when making decisions at Leisure Networks.

It is our duty of care to provide a safe, health promoting work environment that minimises risks of exposure to COVID-19 and we will continue to deliver our wellness checks prior to attending any supports.

Community-group programs and SLES work experience:

• All face to face group programs will be resumed as of tomorrow 18th February
• All community-group activities and SLES work experience will resume as of tomorrow Thursday 18th February.

We know that many people we support and their families are needing important supports at this time. Remember we are always available should you want additional or new supports.

Supports to help keep you healthy, safe and connected:

• 1:1 supports
• Empower Escapes
• SLES program
• Online groups

Please make contact with one of our friendly customer engagement team to talk about how we can assist you with your support needs at this time, phone 5222 3911.

Support Coordination Services

Support coordinators continue to provide important support at this time. Our staff are working from home and all communication is being conducted via online conferencing or telephone. This means we can keep delivering the excellent quality of support you are used to receiving from Leisure Networks. If you have questions about your NDIA plan or changes in your circumstances, please call your support coordinator directly or our Customer Engagement Team ph. 5222 3911.

Financial Plan Management

Our Financial Plan Management services will continue to deliver the same level of great service to our customers and processing of all provider invoices.

Please don’t hesitate to contact usWe have a team based at our Geelong office.The best way to contact us during office hours (8.30am – 5.00pm) is to call our Customer Engagement Team on phone 5222 3911.

We are taking advice from the key agencies to ensure we are up to date with the latest information to ensure the health and safety of all our customers, and will keep you updated if anything changes in the future.

Please don’t hesitate to contact myself, or a member of the Leisure Networks team if you have any questions, concerns or simply want to reach out.

We want you to be safe and to still feel connected – please let us know how we can assist you.

Take care everyone,

Libby

CEO Leisure Networks