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Leisure Networks supports during the lockdown

The health and safety of our customers, staff and communities is our priority and is the single most important issue when making decisions at Leisure Networks.

Community-group program changes

We will cease the delivery of non-essential community-based group activities, so effective from 27th May 11.59pm:

  • All group programs will be cancelled until 3rd June 11.59pm (review at this date in line with the state government advice)

We know that many of you and your families are needing important supports at this challenging time. We are here to support you with the following supports and services.

Supports we can provide to help keep you healthy, safe and connected through the seven day lock down period:

  • 1:1 supports as required to assist you to stay safe and well during this lockdown
  • Respite options are available should people require this support during the week so please contact our customer engagement team on 5222 3911 to discuss
  • If you need support to be safe and well at home including support to go and get your COVID vaccination please contact our customer engagement team on 5222 3911

Please make contact with one of our friendly customer engagement team to talk about how we can assist you with your support needs at this uncertain time, phone 5222 3911.

Support Coordination Services

Support coordinators continue to provide important support at this time. All our staff are working from home and during this period we will not be conducting any face to face meetings, therefore all communication is being conducted via online conferencing or telephone, This means we can keep delivering the excellent quality of support you are used to receiving from Leisure Networks. If you have questions about your NDIA plan or changes in your circumstances, please call your support coordinator directly or our Customer Engagement Team ph. 5222 3911.

Financial Plan Management

There is no change to our Financial Plan Management services. We will continue to deliver the same level of great service to our customers and processing of all provider invoices.

We are still here – so please don’t hesitate to contact us

Our Customer Engagement Team are available between 9.00am – 5.00pm (Mon-Fri) on 5222 3911 or via email on [email protected]

Our friendly customer engagement team at Leisure Networks are available 9.00am – 5.00pm Monday to Friday and can be contacted by phone  on (03) 5222 3911 or email at [email protected]

Read the full update here

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Leisure Networks respectfully acknowledges the traditional custodians of the lands and waters of Australia. We are committed to inclusive communities.